The Driver from HELL!!!! [part 2]

 Hello Toonoisy, 

Thank you for contacting HP Total Care. 

I gather from your E-mail that the issue still persists even and you have tried three times to install the software driver for your unit.

I understand the importance of the matter and look forward to provide you the appropriate information regarding this.

Toonoisy, in order to further isolate the cause of the issue I recommend you to please perform the steps given below and verify the results

1. Disconnect the USB cable from behind the computer.
2. Uninstall using the downloaded file
3. Delete the Imaging folder.
4. Disable Firewall and Anti-Virus software from Windows XP.
5. Reinstall the software.

The detailed steps are given below:

=== omitted due to lengthy and detailed technical gibberish not suitable for this blog ===

Please perform the steps given and if the issue still persists or if you have any difficulties or concerns please get back to us with the results and will be glad to assist you further

If you need further assistance, please reply to this message and we will be happy to assist you further. 

Have a great day!!!

Sincerely, 
[some guy]HP Total Care